Wednesday, May 12, 2010

Quest Failure

"Any new quest, even one that is ultimately successful, is going to involve failure."

Chip Heath and Dan Heath,Switch: How to Change Things When Change is Hard

"You need to create the expectation of failure--not the failure of the mission itself, but failure en route.

"If failure is a necessary part of change, then the way people understand failure is critical."

According to Rosabeth Moss Kanter, "Everything can look like failure in the middle."

"Failing is often the best way to learn, and because of that, early failure is a kind of necessary investment."

"The project often feels like failure in the middle. But if the team persists through this valley of angst and doubt, it eventually emerges with a growing sense of momentum."

Of course, some things just fail.

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