Monday, June 2, 2014

Breakdown Success

"A MetroBus travels 8,260 miles between breakdowns. Did you know that?"

MetroBus Poster on Yellow Line, June 2, 2014

No, I did not know. It's odd that breakdown frequency would be publicly celebrated as a benchmark for success. Would we use the same benchmark for airplanes, nuclear power plants, submarines -- how about our own cars? What happened to preventive maintenance? Of course, a bus breakdown by the side of road is rather low on the list of things that can go wrong. Maybe our goal should be no breakdowns and we should measure our rate of progress towards that goal.

1 comment:

Anonymous said...

I saw this ad on the Metro and wondered the same thing. My car doesn't break down every 10,000 miles or so; why should a bus?